Mansfield, MA – October 29, 2026
Energy New England (ENE) congratulates its municipal utility customers and public power partners recognized by the American Public Power Association (APPA) at its 2026 Customer Connections Conference in Nashville, Tennessee. The recognitions span three programs celebrating customer satisfaction, communications excellence and leadership in smart energy initiatives.
Public Power Customer Satisfaction Awards
Five Massachusetts municipal utilities received 2026 Public Power Customer Satisfaction Awards, recognizing high marks from customers across areas including customer service, reliability, communication, value and outage response.
Gold Award recipients:
- Littleton Electric Light and Water Departments
- Mansfield Municipal Electric Department
- Merrimac Municipal Light Department
Silver Award recipients:
- Braintree Electric Light Department
- Taunton Municipal Lighting Plant
Excellence in Public Power Communications Awards
The 2026 Excellence in Public Power Communications Awards recognizes outstanding work in communicating the value of public power through print and digital materials, websites, social media and video.
Recipients include:
- Award of Merit: Westfield Gas + Electric
- Award of Excellence: Northeast Public Power Association (NEPPA)
Smart Energy Provider Designations
APPA’s Smart Energy Provider (SEP) designation recognizes utilities demonstrating commitment to energy efficiency, distributed energy resources, environmental sustainability and customer education.
Recipients include:
- Belmont Municipal Light Department
- Danvers Electric Division
- Littleton Electric Light and Water Departments
- Middleborough Gas & Electric Department
- Reading Municipal Light Department
- Taunton Municipal Lighting Plant
- Stowe Electric Department (VT)
Recognizing Excellence Across Public Power
These recognitions highlight the work of municipal utilities and public power organizations to deliver dependable service, communicate effectively with customers and advance energy initiatives that benefit their communities.
“Congratulations to all the Massachusetts utilities and public power organizations recognized this year. Their commitment to customer service, effective communication and forward-looking energy programs reflects the important role public power plays in the communities it serves.” said John G. Tzimorangas President and CEO of Energy New England.
ENE is proud to support its municipal utility partners as they respond to evolving energy needs, strengthen customer engagement and deliver value to their communities.
For more information about the recognitions, visit the American Public Power Association’s announcements:
- 2026 Public Power Customer Satisfaction Awards
- 2026 Excellence in Public Power Communications Awards
- 2026 Smart Energy Provider Designations
ABOUT ENERGY NEW ENGLAND (ENE)
ENE is the largest wholesale risk management and energy trading organization serving the needs of municipal utilities in New England. ENE works with numerous businesses, residents, and utilities to help promote the principles of conservation, efficiency, and environmental stewardship, and advances the many benefits available through integrated sustainability planning – including home energy audit programs, electric vehicle programs, wholesale energy procurement and risk management programs, IOS-NE regulatory and lobbying services.
MEDIA CONTACT
Vincent Ragucci, Chief Strategy Officer, 508-698-1240 or vragucci@ene.org
